01
Agreement to These Terms
These Terms & Conditions ("Terms") govern your use of the website operated by Wintergreen Woods Venue, LLC, a South Carolina limited liability company doing business as Wintergreen Woods ("we," "our," or "us"), and your participation in tours, inquiries, and events at our property at 1032 Corley Mill Road, Lexington, SC 29072. By using our website, scheduling a tour, or booking an event, you agree to these Terms.
If you book an event with us, you will sign a separate Event Contract. Where these Terms and your Event Contract differ, the Event Contract controls for your event. These Terms fill in everything the contract doesn't address, and they govern visitors who have not (or not yet) booked.
If you do not agree with these Terms, please do not use our website or book with us.
02
Tours, Inquiries & Bookings
—Tours are by appointment only. The property is a private venue and is not open to walk-in visitors. Tour requests are confirmed subject to availability, and a confirmed tour may occasionally need to be rescheduled; we will contact you promptly if that happens.
—Inquiries are not reservations. Submitting an inquiry or attending a tour does not hold a date. A date is reserved only when we receive your signed Event Contract and booking deposit.
—One event at a time. When you book, the property is yours for your event window — we do not run overlapping events. In return, we ask that your event stay within its contracted window and guest count.
—Capacity. Maximum capacity is 150 guests. Final guest counts are confirmed during planning; exceeding the contracted count without approval may result in additional charges or, for safety reasons, refusal of entry to guests over capacity.
—Age. The person signing an Event Contract must be at least 18 years old and legally able to enter into a binding contract.
03
Deposits, Payments & Pricing
—Booking deposit. A deposit, stated in your Event Contract, is required to reserve your date. The deposit is applied toward your total package price.
—Payment schedule. The remaining balance is paid in installments set out in your Event Contract, with the final payment due before your event date. We will send payment reminders; timely payment is your responsibility.
—All-inclusive pricing. Package pricing includes taxes and gratuity. Additions you request after signing (extra hours, upgrades, added services) are documented in writing and added to your balance.
—Payment processing. Card payments are processed by our payment processor (currently Stripe, integrated through our booking platform). We do not store full card numbers. Returned or failed payments may incur the fees our bank charges us.
—Late payment. If a scheduled payment is more than fifteen (15) days late and we have been unable to reach you, we may treat the booking as at risk of cancellation under the terms of your Event Contract. We will always attempt contact before taking any action.
04
Cancellations, Rescheduling & Weather
—Cancellation by you. Cancellation terms — including which payments are refundable and when — are stated in your Event Contract and reviewed with you before you sign. In general, the closer to the event date, the less that can be refunded, because your date has been held off the market.
—Date changes. One date change to an available date is typically accommodated without penalty when requested with reasonable notice. We handle date changes case-by-case and in good faith — we've worked with couples through deployments, illnesses, and family emergencies.
—Weather. Weather does not cancel an event. The Covered Veranda serves as the ceremony rain plan, and the reception hall is fully indoor and climate-controlled. Our team may make a weather call on the day, in consultation with you, to keep guests safe and the event on schedule.
—Cancellation by us. In the unlikely event we must cancel (for example, damage to the property that makes hosting unsafe), you will receive a full refund of all amounts paid, or — at your choice — a rebooking on an available date. This refund is our maximum obligation in such cases; see Section 9.
05
Venue Rules & Event Guidelines
—Event window. Standard packages include a five-hour event window. Additional hours may be added by prior arrangement. Events must end by the time stated in your contract so our team can complete breakdown.
—Decorations. Most decor is provided by us. Personal touches are welcome; anything that could damage surfaces or plantings (nails, staples, open flames outside our provided candles/lamps, glitter, confetti, fireworks) requires prior written approval. Sparkler send-offs are handled per your Event Contract and local fire rules.
—Outside vendors. Vendors you bring in (photographers, florists, officiants, musicians) must be coordinated with us during planning, follow our load-in/load-out schedule, and carry their own insurance where customary.
—Smoking. Smoking and vaping are permitted only in designated outdoor areas, never inside the reception hall or dressing rooms.
—Music & noise. Amplified music must respect the end time in your contract and applicable Lexington County noise rules.
—Pets. Well-behaved pets may participate in ceremonies by prior arrangement, with a designated handler and current vaccinations. Service animals are always welcome.
06
Alcohol Policy
Wintergreen Woods is a BYO venue: you provide the beer, wine, and spirits; our team serves them. The following rules are firm:
—Our staff pours. All alcohol is served by our bar team from the bar. Self-service, guest-brought coolers, and outside drinks carried onto the property are not permitted.
—No service to minors. Guests may be asked for ID. Service will be refused to anyone under 21 without exception, per South Carolina law.
—Responsible service. Our team may slow or stop service to any visibly intoxicated guest. This protects you as the host as much as it protects us.
—Event liability coverage. Hosts serving alcohol are required to carry event liability insurance with host liquor coverage, as specified in the Event Contract. Day-of policies are inexpensive and widely available; we can point you to options during planning.
Unopened alcohol goes home with you at the end of the night — many local distributors accept returns of unopened cases, and we can help you estimate quantities so you don't over-buy.
07
Guests, Conduct & Damages
—You are the host. The person(s) signing the Event Contract are responsible for the conduct of their guests and vendors while on the property.
—Children. Children are welcome as guests and are the responsibility of the parents or guardians who bring them. The property includes gardens, water features, and working event equipment; children must be supervised at all times.
—Damages. Reasonable wear from a well-attended celebration is expected and never billed. Damage beyond that — to the buildings, furnishings, decor collection, or grounds — caused by you, your guests, or your vendors will be invoiced at the cost of repair or replacement.
—Removal. We reserve the right to remove any person whose behavior endangers guests, staff, or the property. In serious cases we may end an event early; no refund is owed for an event ended for safety reasons caused by guest conduct.
—Lost items. We are not responsible for personal property left at the venue, though we hold found items for thirty (30) days and will make every effort to reunite them with their owners.
08
Photography & Media
—Our photography. We may photograph or record events at the venue for our historical records and portfolio. Marketing use of media from your event is governed by your Event Contract, which permits you to opt out of marketing use entirely.
—Your photography. You and your photographer are welcome to shoot anywhere on the property during your event window. Engagement or bridal portrait sessions outside your event window can be scheduled by arrangement.
—Tagging & reviews. We love being tagged and we read every review. Nothing in these Terms restricts your right to post honest reviews of your experience, positive or otherwise.
09
Liability, Indemnification & Insurance
To the fullest extent permitted by South Carolina law:
—Attendance at the venue is at your own risk with respect to hazards ordinary to an outdoor garden property (uneven ground, weather, plantings, insects).
—You agree to indemnify and hold harmless Wintergreen Woods Venue, LLC, its owners, and staff from claims arising out of the acts or omissions of you, your guests, or your vendors — except to the extent caused by our own negligence.
—Our total liability arising out of any event or use of the website is limited to the amounts you actually paid to us. We are not liable for indirect or consequential damages, or for the acts of outside vendors you engage.
—Nothing in these Terms limits liability that cannot be limited under applicable law.
Required insurance (host liquor liability and, where applicable, vendor insurance) is described in Section 6 and your Event Contract.
10
Website Use & Intellectual Property
—Site content. The text, photography, logos, and design of this website belong to Wintergreen Woods Venue, LLC or are used with permission. You may not reuse them commercially without our written consent. Couples may of course share and repost media from their own events.
—Accurate information. When you submit forms on our site, you agree to provide accurate information. Communications consent and privacy practices are covered in our Privacy Policy.
—Acceptable use. You agree not to interfere with the operation of the website, attempt unauthorized access, or use the site to send spam or unlawful content.
—Third-party links. Links to third-party sites (hotel booking pages, review platforms, social media) are provided for convenience; we are not responsible for their content or practices.
11
Force Majeure, Governing Law & Changes
Force majeure
Neither party is liable for failure to perform caused by events beyond reasonable control — natural disasters, government orders, public health emergencies, utility failures, or similar events. If a force majeure event prevents an event from being held, we will work with you in good faith to reschedule to an available date; if rescheduling is impossible, refunds are handled as described in your Event Contract.
Governing law & disputes
These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law rules. Any dispute will be brought in the state courts of Lexington County, South Carolina. Before filing anything, talk to us — nearly every issue in thirty years has been resolved with a conversation.
Severability & changes
If any provision of these Terms is found unenforceable, the rest remain in effect. We may update these Terms from time to time; the "Last Updated" date above reflects the current version. Material changes will be noted prominently on the website. Continued use of the website or our services after an update constitutes acceptance of the revised Terms. Terms in effect on the date you sign an Event Contract continue to apply to that event.
12
Contact Us
Questions about these Terms, your Event Contract, or anything else:
Wintergreen Woods Venue, LLC
1032 Corley Mill Road
Lexington, SC 29072
Phone: (803) 957-8888
Email: TheVenue@WintergreenWoods.com
See also our Privacy Policy for how we collect and handle your information.
